Mr. Paine focuses his practice primarily on (i) information technology and business process outsourcing engagements; (ii) ERP licensing, implementation and support; (iii) software as a Service, platform as a service and infrastructure as a service solutions; (iv) marketing and e-commerce agreements arrangements; (v) joint ventures and strategic alliances, and (vi) other large commercial contracts.

Mr. Paine advises clients on a broad range of strategic outsourcing arrangements including IT infrastructure operations and support; application development and support services; managed network services; finance and accounting services; benefits and human resources administration; procurement outsourcing; supply chain and logistics outsourcing; customer relationship management outsourcing; call center operations; back office support; IT help desk support; and data warehouse development and hosting.

Prior to joining the firm, Mr. Paine was the primary counsel for information technology and data security matters at The Home Depot. The geographic scope of Mr. Paine’s experience includes engagements in the United States, Canada, South America, Australia, EU, India, Mexico, India, Philippines and the PRC.

Mr. Paine was listed by The Best Lawyers in America® for IT Outsourcing Law and Technology Law in 2017 and 2018. He was recognized in 2013 and the three years immediately preceding as a Georgia "Rising Star" in Information Technology/Outsourcing and most recently in 2014 in the area of Technology Transactions by Super Lawyers magazine. Mr. Paine is ranked nationally in the 2011, 2012 and 2013 editions of Chambers USA: America’s Leading Lawyers for Business for Outsourcing. He was recognized as a leading practitioner in Outsourcing by Chambers Global 2013 and 2014. Mr. Paine was recommended by Legal 500 US in the area of Technology/Outsourcing in 2012.

Experience Highlights

ITO

  • Represented a Fortune 50 retail company in connection with the negotiation of an agreement with Softekk to outsource the application development and support for certain legacy and third-party applications
  • Represented a Fortune 50 retail company in connection with the negotiation of an agreement with TCS to outsource the administration, management and operation of certain data centers, IT infrastructure and network services and to provide a managed cloud solution to host certain software applications
  • Represented publicly traded office supply retail company in connection with the negotiation of an agreement with IBM to outsource the administration, management and operation of certain IT infrastructure components and application development and support for certain legacy and third party applications
  • Represented Fortune 50 retail company in connection with the outsourcing of IT helpdesk support for operations in the PRC to IBM
  • Represented retail company in connection with the outsourcing of application development, testing and support for certain legacy and third-party applications to Infosys
  • Represented publicly traded healthcare information technology provider in connection with the negotiation of an agreement with ATOS to outsource administration, management and operation of certain data centers, IT infrastructure and network services and to provide a managed cloud solution to host certain software applications
  • Represented publicly traded healthcare information technology provider in connection with the negotiation of an agreement with Involta to outsource administration, management and operation of certain data centers, IT infrastructure and network services and to provide a managed cloud solution to host certain software applications
  • Represented global manufacturer of rolled aluminum in connection with the negotiation of an agreement with DXC to outsource the administration, management and operation of certain data centers, infrastructure and network services and to migrate the hosting of certain software applications from a dedicated on premises solution to a shared cloud solution
  • Represented global hospitality company in connection with the negotiation of an agreement to develop, host, maintain and operate a distributed global reservation system servicing over 4,000 locations across the globe and processing over $12B in transactions
  • Represented global hospitality company in connection with the negotiation of an agreement with HP to procure, install and support a new point of sale system at over 4,000 locations world wide
  • Represented company in connection with the negotiation of an agreement with CenturyLink for the provision of public cloud, private cloud, co-location, hosting, and managed services
  • Represented public airline in connection with the outsourcing of IT infrastructure (data centers), network, desktop support, and related services to IBM
  • Represented global hospitality company in connection with the outsourcing of its mainframe operations and related services to IBM
  • Represented public utility company in connection with the outsourcing of its mainframe operations and related services to Axciom
  • Represented public provider of healthcare information technology solutions in connection with the renegotiation of an agreement to outsource of its datacenter operations and related services to Atos Origin
  • Represented public provider of healthcare information technology solutions in connection with the renegotiation of an agreement to outsource of certain infrastructure support, collocation and managed services to Netsmart
  • Represented health insurance company in connection with re-sourcing of an outsourcing arrangement for mainframe operations and the provision of batch claims processing services

BPO

  • Represented Fortune 50 retail company in connection with outsourcing of accounts payable, accounts receivable, audit, recovery, and cash disbursement functions to IBM Daksh
  • Represented Fortune 50 retail company in connection with outsourcing of customer relationship management for store operations to ACS
  • Represented Fortune 50 retail company in connection with outsourcing of customer relationship management function for services business to Convergys
  • Represented publicly traded investment management company in connection with an agreement to outsource administration, operation and management of facilities globally
  • Represented global investment management company in connection with outsourcing of its global facilities management function to Mace Marco Limited
  • Represented global provider of containers and logistics solutions in connection with the negotiation of an agreement with ADP to outsource payroll and benefits for Australia and European operations
  • Represented global cosmetics and fragrance company in connection with the negotiation of an agreement with DHL to outsource the administration, management and operation of its North American supply chain and fulfillment operations, including facilities, pick, pack, shipping, delivery, and returns

ERP

  • Represented privately held retailer of sports and outdoors products company in connection with the licensing, implementation and support of merchandise management system from Oracle and SAP
  • Represented privately held retailer of sports and outdoors products in negotiation of agreement with Logic Information Systems to implement and configure Oracle merchandise management system
  • Represented privately held retailer of sports and outdoors products in negotiation of agreement with Wipro to implement and configure Oracle merchandise management system
  • Represented women’s fashion designer and retail company in connection with the negotiation of agreements with SAP to license, install, host, manage and support an enterprise S4 Hana software solution
  • Represented designer and manufacturer of women’s clothing in connection with licensing, implementation and support of a merchandise management system from SAP
  • Represented retailer of women’s fashion jewelry and accessories in connection with licensing, implementation and support of a merchandise management system from Oracle
  • Represented retailer of fashion jewelry and accessories in negotiation of agreement with IBM to implement, host and maintain Oracle merchandise management system
  • Represented global manufacturer of golf equipment and accessories in connection with the licensing, implementation and support of a hosted ERP system from Oracle
  • Represented global manufacturer of golf equipment and accessories in negotiation of agreement with OSI to implement and configure an Oracle ERP system
  • Represented global manufacturer of sporting goods and apparel in connection with the negotiation of an agreement with Infor to license, implement and support their ERP system
  • Represented insurance broker and management company in connection with the negotiation of agreements with SAP to license, install, host, manage and support an enterprise S4 Hana software solution
  • Represented hospital system in connection with the licensing, implementation and support of an enterprise resource platform for management of medical records from Epic Systems

MNS

  • Represented global provider of containers and logistics solutions in connection with the negotiation of an agreement with Equinix for the provision of collocation, managed services and telecommunications services

Cloud / SaaS

  • Represented publicly traded hospitality company in connection with the negotiation of an agreement with Amadeus to develop, host, operate and support a global property management solution

Professional & Community Activities

American Bar Association, Member

Atlanta Bar Association, Member

Georgia Bar Association, Member

International Association of Privacy Professionals, Member

Education

  • University of Florida Levin College of Law, J.D. (2001)
    with honors
  • University of Florida Warrington College of Business Administration, M.B.A., Finance (1999)
  • University of Florida Warrington College of Business Administration, B.S., Finance (1997)
    with honors

Bar Admissions

  • Georgia

Admissions

  • Georgia Supreme Court

Who We Are

Suite 2800, 1100 Peachtree Street NE
Atlanta, GA, 30309-4528
USA
t +1 404.745.2408
f +1 404.529.4517