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Business Process Outsourcing (BPO)

Outsourcing of application development, testing and support for public retail company *
Represented publicly traded retail company in connection with the outsourcing of application development, testing and support for certain legacy and more
Outsourcing back office operations for a public retail company *
Represented public retail company in outsourcing of back office operations for logistics function to TCS. more
Outsourcing customer relationship management function for a public retail company  *
Represented publicly traded retail company in connection with outsourcing of customer relationship management function for services business to more
Business process outsourcing services for Fortune 50 retailer *
Represented Fortune 50 retail company with regards to business process outsourcing transactions involving customer relationship management more
Outsourcing of logistics solution for consumer products manufacturer and distributor
Represented a global beauty company in connection with a multi-phased outsourcing of its North American supply chain and logistics solution including  more
Business process outsourcing transactions involving a global telecommunications provider
Represented a global telecommunications provider with regards to business process outsourcing transactions involving call center operations, more
Business process outsourcing transactions involving a global telecommunications provider
Represented a global telecommunications provider with regards to business process outsourcing transactions involving call center operations to more
Outsourcing customer relationship management for e-commerce business for a public retail company *
Represented publicly traded retail company in connection with outsourcing of customer relationship management for e-commerce business to Arise more
Outsourcing finance and accounting functions for a public retail company  *
Represented public retail company in the outsourcing of its finance and accounting functions to IBM Daksh including accounts payable processing more
Outsourcing of global facilities management function for investment management company
Represented publicly traded investment management company in connection with outsourcing of its global facilities management function to Mace Marco more

*Experience gained by attorney prior to joining Kilpatrick Townsend

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Global Sourcing and Technology

Experience Highlights

Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in outsourcing of information technology functions to a leading global technology more
ERP licensing & systems integration transactions for private retail company

Represented private retail company in negotiation of agreement with Logic Information Systems to more

Agreement to provide managed network services, network security services, equipment refresh, transport services, ethernet virtual private network (EVPN), Anira, and voice services
Represented global provider of telecommunications services in connection with an agreement to provide managed network services, network security more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in the outsourcing of human resources and finance and accounting departments to a more

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