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Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company with respect to credit card processing, call centers and back office support to two more Featured
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in outsourcing of information technology functions to a leading global technology more Featured
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in the outsourcing of human resources and finance and accounting departments to a more Featured
Acquiring majority ownership interest for a U.S.-based outsourcing services company *
Served as lead counsel in representing a U.S.-based outsourcing services company in acquiring majority ownership interest in India-based more Featured
ERP licensing & systems integration transactions for private retail company
Represented private retail company in negotiation of agreement with Logic Information Systems to implement and configure Oracle merchandise more Featured
Agreement to provide managed network services, network security services, equipment refresh, transport services, ethernet virtual private network (EVPN), Anira, and voice services
Represented global provider of telecommunications services in connection with an agreement to provide managed network services, network security more Featured
Outsourcing services provided to global hospitality company
Represented a global hospitality company in connection with the outsourcing to IBM of the operation, administration and support for the mainframe and  more Featured
Negotiation of an agreement for global manufacturer of sporting goods
Represented global manufacturer of sporting goods and apparel in connection with the negotiation of an agreement with Infor to license, implement and  more
Structuring and executing expansion for Janos Technology, Inc.
Represented Janos Technology, Inc, a U.S.-based technology manufacturer, in connection with structuring and executing its international expansion more
Cross border commercial and M&A transactions for Neusoft Corporation
Represented Neusoft Corporation, a Chinese public company and the largest IT outsourcing service provider and software developer in China, as global more Case Study
Outsourcing for one of the largest U.S. forest products manufacturers
Represented one of the largest U.S. forest products manufacturers in outsourcing of finance and accounting services. more
Technology outsourcing agreements for numerous banks
Represented numerous banks negotiate technology outsourcing agreements with FIS and Fiserv. more
Outsourcing agreements between Brazilian card processor and the three largest banks in Brazil
Negotiated outsourcing agreements between newly formed Brazilian card processor and each of the three largest banks in Brazil. more
Technology license agreement for global telecommunications company *
Drafted and negotiated technology license agreement for smart grid devices with worldwide energy company. more
Negotiating cloud-based technology transactions *
Represented both customer and vendors in negotiating cloud-based technology transactions. more
Terms of Use and Privacy Notice for luxury automobile manufacturer *
Structured Terms of Use and Privacy Notice for luxury automobile manufacturer’s communication management system. more
Technology license and professional services agreements for mobile app developer *
Represented mobile app developer in structuring technology license and professional services agreements. more
Advised and drafted outsourced IT services for asset management company *
Represented asset management company in connection with the transition of outsourced IT Services back in-house. more
Negotiations of cloud services agreement
Represented global manufacturer and retailer of sporting goods in the negotiation of an agreement with IBM for hosted cloud services for more
Outsourcing of American bank holding company's data centers and IT department to IBM
Represented American bank holding company in the outsourcing of its data centers and IT department to IBM. more
Outsourcing supply chain and logistics functions for consumer product manufacturer and distributor
Represented consumer product manufacturer and distributor in the outsourcing of its North American supply chain and logistics functions to a leader more
Licensing and support of a data management platform for international rolled aluminum producer
Represented an international rolled aluminum producer in connection with the licensing and support of a data management platform from SAP. more
Information technology outsourcing transaction for financial services company
Represented financial services company in connection with multi-vendor, multi-tower IT outsourcing of its application development, production support  more
Outsourcing of customer contact center for financial services company
Represented financial services company in connection with negotiation of a contract for the support of its customer contact center. more
Data security and privacy regulations and compliance for national restaurant company *
Advised national restaurant company regarding data security and privacy regulations and compliance; drafted and implemented comprehensive Privacy more
Launch of technology operations for a spin-off business in the travel industry *
Assisted in the launch of technology operations for a spin-off business in the travel industry by negotiating numerous transactions, including an more
Negotiating Software-as-a Service (SaaS) agreements for global provider of cloud messaging *
Represented leading global provider of cloud messaging and business integration services in negotiating Software-as-a Service (SaaS) agreements with more
Multi-agreement transaction for international telecommunications company *
Represented international telecommunications company in structuring a multi-agreement transaction for the joint development, license, and more
Protection of employee and company information in outsourcing transaction
Represented natural gas provider in connection with benefits outsourcing transaction involving the protection of sensitive employee and company more
Outsourcing by software developer
Represented software developer in outsourcing software development services to an India-based vendor, including an equity investment, infrastructure more
ERP implementation for nonprofit public policy organization *
Represented a nonprofit public policy organization based in Washington, DC in connection with drafting and administering of an enterprise resource more
Strategic sale of global IP assets/technology business unit
Representing a major global telecom company in the a high value transaction involving the sale of technology assets and related IP assets, and more
Outsourcing representation for a global leader in information solutions
Represented a global leader in information solutions in the outsourcing of its entire human resources and finance and accounting departments to big more
Outsourcing software development and tech support for one of the world's leading providers of lighting fixtures
Represented one of the world's leading providers of lighting fixtures and related products and services in connection with the outsourcing of various  more
Outsourcing for hospital health care system *
Represented a southwestern United States hospital health care system in connection with the drafting and administration of HR and RCM outsourcing, more
Privacy and security protection related to outsourcing transaction
Represented a metals manufacturer in connection with the negotiation of a multi-tower global information technology outsourcing transaction. In more
Joint venture involving a global provider of employee certification testing services
Represented a global provider of employee certification testing services in connection with the formation of a joint venture in China with a more
Acquisition of BPO service providers for a U.S. based outsourcing services company *
The firm served as lead counsel in representing a BPO provider to the health care industry in connection with the acquisition of two India-based BPO more
Outsourcing accounts payable and IT functions for a major retail company *
Represented public company in the outsourcing of domestic and international accounts payable functions, IT help desk, customer relationship more
Acquisition of an enterprise-wide point of sale services system for a private retail company *
Represented a private retail company in the acquisition of equipment for an enterprise-wide point of sale services system and maintenance and support  more
Outsourcing of data center operations for energy company
Represented publicly traded energy company in connection with the renegotiation of an agreement for the outsourcing of data center operations and more
ERP licensing & systems integration transactions for private retail company
Represented private retail company in negotiation of agreement with Wipro to implement & configure Oracle merchandise management system. more
Outsourcing of application development, testing and support for public retail company *
Represented publicly traded retail company in connection with the outsourcing of application development, testing and support for certain legacy and more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in providing credit card processing and back-office services to English, French and more
Global sourcing & technology services for Fortune 50 retail company. *
Represented Fortune 50 retail company with regards to information technology outsourcing transactions that involved renegotiations with Getronics for  more
Outsourcing of IT related services for a public manufacturer and distributor of consumer products  *
Represented public manufacturer and distributor of consumer products in a comprehensive outsourcing to IBM of its data center, network, helpdesk, more
Drafted and negotiated IT and other corporate contracts for chemical and petrochemical manufacturer *
Represented a chemical and petrochemical manufacturer in connection with HR and IT outsourcing, software licenses, e-mail services, data storage more
Outsourcing agreement for financial advisory consulting firm
Represented financial advisory consulting firm with outsourcing of manufacturing and distribution of transactional and marketing materials. more
IT outsourcing for national department store company *
Represented a high-fashion, national department store company with due diligence and administration in connection with IT outsourcing. more
Software-as-a-Service implementation for a leading manufacturer of concrete masonry
Represented a leading manufacturer of concrete masonry, hardscapes and packaged cement mixes in connection with obtaining human resources and more
Financing and licensing of cloud technology platform for product sales
Represented one of the largest optical retailer in financing and sourcing of cloud based technology platform for product sales. more
Outsourcing of core banking and processing services
Represented a regional bank in the outsourcing of core banking and processing services with Fiserv and termination related disputes with prior vendor. more
Outsourcing back office operations for a public retail company *
Represented public retail company in outsourcing of back office operations for logistics function to TCS. more
HR and IT outsourcing for national insurance company *
Represented a national insurance company in drafting & administering HR and IT outsourcing and termination agreements. more
Strategic alliance involving a global lighting fixture manufacturer and retailer
Represented a global lighting fixture manufacturer and retailer regarding a strategic alliance with partners from Australia and Dubai for the more
Outsourcing helpdesk solution for global sporting goods, apparel and accessories manufacturer
Represented global sporting goods, apparel and accessories manufacturer and distributor in connection with outsourcing of its North American helpdesk  more
Drafted and negotiated banking services for regional bank *
Represented a regional bank in drafting and negotiation of its core banking, ATM services, eBanking services and software license agreements. more
Outsourcing of IT to India by technology service provider
Represented technology service provider in outsourcing of call centers, HR functions and application development and maintenance to service provider more
Drafted and negotiated services for a top banking group *
Represented a top banking group in connection with drafting and negotiation its core banking and eBanking services. more
Information technology outsourcing transactions for a Fortune 100 software provider
Represented a Fortune 100 software provider with regards to information technology outsourcing transactions involving software more
Outsourcing customer relationship management function for a public retail company  *
Represented publicly traded retail company in connection with outsourcing of customer relationship management function for services business to more
Outsourcing transaction for a global leader in information solutions
Represented a global leader in information solutions in outsourcing of its tax department to big four accounting firm. more
Negotiation of master services agreement with IBM for fashion jewelry & accessories retailer
Represented fashion jewelry & accessories retailer in connection with negotiation of master services agreement with IBM for fashion jewelry &  more
Intercompany IP planning
Representing a retail brand in intercompany IP planning in connection with its globally expanding footprint. more
Business process outsourcing services for Fortune 50 retailer *
Represented Fortune 50 retail company with regards to business process outsourcing transactions involving customer relationship management more
Outsourcing of logistics solution for consumer products manufacturer and distributor
Represented a global beauty company in connection with a multi-phased outsourcing of its North American supply chain and logistics solution including  more
U.S. remote meter reading company, providing automated meter reading services
Represented the largest remote meter reading company in the United States in providing automated meter reading services to a Midwest water company. more
Business process outsourcing transactions involving a global telecommunications provider
Represented a global telecommunications provider with regards to business process outsourcing transactions involving call center operations, more
Global information technology outsourcing for metals manufacturer
Represented a metals manufacturer in connection with a multi-tower global information technology outsourcing of its data center, network, helpdesk, more
Managed network services transaction for a telecommunications services company
Completed a global managed network services transaction on behalf of a telecommunications services company. The transaction involved the provision of  more
Information Technology outsourcing for private retail company
Represented private retail company in connection with the negotiation of an agreement with Cognizant for the provision of managed services and more
ERP implementation for an acute-care tertiary hospital
Represented an acute-care tertiary hospital in connection with the licensing, implementation and support of an enterprise resource platform for more
Information technology outsourcing for a Fortune 500 global data management company
Represented a Fortune 500 global data management company (as vendor) with regards to information technology outsourcing transactions in  more
SAP implementation for public retail company *
Represented public retail company in connection with an arrangement with SAP for the licensing, implementation and support of ERP software. more
Restructuring of core banking & processing services
Represented a national bank in renegotiating an enterprise wide sourcing transaction for core banking and processing services with Fiserv. more
Business process outsourcing transactions involving a global telecommunications provider
Represented a global telecommunications provider with regards to business process outsourcing transactions involving call center operations to more
Joint venture formation for an Internet service provider *
Represented an Internet service provider in the formation of a joint venture for the operation of a mobile virtual network and the negotiation of more
Negotiated, drafted and administered outsourcing assignments and consents *
Executed assignment agreements and other consents as part of ADM outsourcing. more
Outsourcing of IT service desk for international hospitality company
Represented publicly traded international hospitality company in connection with the outsourcing of its global information technology help desk and more
Outsourcing of claims processing function for a mutual insurance provider
Represented private health insurance company in connection with the outsourcing of claims processing function including hosting and support for more
Global manufacturing and distribution for textile company
Representing a textile and fabric printing company in a global manufacturing and distribution arrangement for proprietary fabric printing systems. more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in providing credit card processing and back-office services to Australian and British  more
Outsourcing for digital media distribution and management solutions provider
Represented leading provider of digital media distribution and management solutions to the television, media and entertainment industries in more
Represented hospital in licensing services
Represented hospital system in connection with the negotiation of an agreement with Perceptive Software to license, implement and support an more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in outsourcing of Brazilian information technology functions and call centers to a more
Information technology outsourcing for global hotel company
Represented a global hotel company in connection with the outsourcing of its mainframe operations and related services to IBM. The transaction was more
IP monetization involving patent-backed credit facility and revenue share arrangement
Represented a public company in multiple IP commercialization arrangements, including strategic patent portfolio backed financing and revenue share more
ASP arrangements for public retail company *
Represented public retail company in an application service provider (ASP) arrangement for a point of sale system for processing transactions at fuel  more
Transactional counsel for savings institution *
Provided transaction counsel to a savings institution in connection with drafting and negotiating its core banking and eBanking services. more
Outsourcing customer relationship management for e-commerce business for a public retail company *
Represented publicly traded retail company in connection with outsourcing of customer relationship management for e-commerce business to Arise more
Outsourcing finance and accounting functions for a public retail company  *
Represented public retail company in the outsourcing of its finance and accounting functions to IBM Daksh including accounts payable processing more
Global managed network services transaction for a telecommunications provider
Represented a global telecommunications provider in the negotiation of a global managed network services transaction involving the provision of more
Reseller, OEM/VAR arrangements for a disruptive technology company
Representing a disruptive provider of enterprise solid state storage systems in reseller arrangements, OEM/VAR arrangements, patent licensing, and IP  more
Multivendor payment card processing systems and services for global hotel company
Represented a global hospitality company in establishing a multivendor environment for sourcing of enterprise wide global card processing services more
Outsourcing of IT services for a major public airline *
Represented a major public airline in a comprehensive outsourcing to IBM of its data center, network, desktop support, and related information more
Commercial transaction outsourcing for manufacturing business application *
The firm served as lead counsel in representing a U.S.-based developer of supply-chain software product in outsourcing of software development more
Outsourcing sales support function for public retail company *
Represented public retail company in connection with outsourcing of sales support function to PFS Web. more
Outsourcing of IT/call routing platform for global hotel company
Represented a global hospitality company in a global sourcing arrangement involving the procurement of enterprise wide call routing platform from more
Outsourcing transaction for Fortune 50 retail company
Represented Fortune 50 Retail Company with regards to knowledge process and business transformation outsourcing transactions involving patent more
Joint venture involving a healthcare information and technology company
Represented a leading healthcare information and technology company in connection with a joint venture in Japan with Softbank Corp. for the more
Information technology outsourcing for private retail company
Represented private retail company in connection with the negotiation of a master services agreement with IBM for the provision of OMS and more
Development and hosting of a data warehouse for a public retail company *
Represented public retail company in the development and hosting of a data warehouse for merchandising information. more
Licensing and support of an Oracle ERP system for global manufacturer of golf equipment and accessories
Represented global manufacturer of golf equipment and accessories in connection with licensing and support of an Oracle ERP system more
Outsourcing of global facilities management function for investment management company
Represented publicly traded investment management company in connection with outsourcing of its global facilities management function to Mace Marco more
Information technology outsourcing for publicly traded international hospitality company
Represented publicly traded international hospitality company in connection with the outsourcing of its information technology help desk and related more
Negotiation of agreement with Oracle for fashion jewelry & accessories retailer
Represented fashion jewelry & accessories retailer in connection with negotiation of agreement with Oracle to license and support merchandise more
Represented nationwide food products distributor in outsourcing
Represented nationwide food products distributor in outsourcing its coffee roasting and distribution functions. more
Licensing and procurement for financial services company *
Represented a financial services company in connection with drafting and negotiating its e-mail services. more
Negotiation of an agreement with OSI for global manufacturer of golf equipment and accessories
Represented global manufacturer of golf equipment and accessories in connection with negotiations of an agreement with OSI to implement and more
Strategic alliance for global telecommunications provider
Represented a global telecommunications provider in a strategic alliance with a leading cloud services platform to provide content delivery and more
Global sourcing & technology services for NYSE Manufacturing Company
Represented NYSE Manufacturing Company with regards to Knowledge Process & Business Transformation Outsourcing transactions involving IT more

*Experience gained by attorney prior to joining Kilpatrick Townsend

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Global Sourcing and Technology

Experience Highlights

ERP licensing & systems integration transactions for private retail company

Represented private retail company in negotiation of agreement with Logic Information Systems to more

Outsourcing services provided to global hospitality company
Represented a global hospitality more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in the outsourcing of human resources and finance and accounting departments to a more
Outsourcing for a major credit card and check verification company
Represented a major credit card and check verification company in outsourcing of information technology functions to a leading global technology more

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